Forward email to another email account

Use Forwarding to automatically forward all email sent to your Outlook Web App account to another account.

In this article

Set email forwarding for your account

  1. In Outlook Web App, click Settings settings > Options > Account > Connected accounts.
  2. In the Forwarding section, in Forward my email to, type the email address you want to forward your Outlook Web App email to.

Note By default, Outlook Web App keeps a copy of forwarded messages in your Outlook Web App mailbox after you set up forwarding. If you don’t want to keep a copy of messages in your Outlook Web App mailbox, clear the Keep a copy of forwarded messages in Outlook Web App check box.

  1. Click Start Forwarding.

Stop email forwarding

  1. In Outlook Web App, click Settings settings > Options > Account > Connected accounts.
  2. In the forwarding section, click Stop forwarding delete.

Change email forwarding settings

After you’ve set up email forwarding, you may want to change the address your email should be forwarded to. You may also want to change the setting for keeping a copy of your email in your Outlook Web App mailbox.

  1. In Outlook Web App, click Settings settings > Options > Account > Connected accounts.
  2. In the Forwarding section, do one of the following:
  • To change the email address your mail should be forwarded to, in Forward my email to, edit the email address.
  • To change the setting for keeping a copy of messages in your Outlook Web App mailbox, select or clear the Keep a copy of forwarded messages in Outlook Web App check box.
  1. Click Save.

What else do I need to know?

  • If you keep a copy of forwarded messages, you should check your Outlook Web App account regularly to make sure you haven't exceeded your mailbox size limit. If you exceed the mailbox size limit, new messages may not be forwarded.
  • Connected Accounts and Forwarding aren't meant to be used at the same time. Use Connected Accounts when you want email that's sent to other accounts that you own to be delivered to Outlook Web App. Use Forwarding to have email that's delivered to your Outlook Web App account be forwarded to other accounts. For more information, see Connected accounts.