How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How do I reset my password or recover my username?
How do I configure my password recovery settings at SignOn?
How do I set up First Time User personal email or cell (MFA)
How do I download and install the QuickLaunch Mobile App
How do I Map a Network Drive?
See all 14 articles
my.Pfeiffer Helpful Hints
Why did I get this error?
"Internal Server Error" when emailing my students from the class list
Blackboard Migration to Cloud
Make a Course Available to Students
How do I change my Blackboard password?
Where can I learn more about using Blackboard?
How do I preview/convert my course to Ultra?
See all 11 articles
Blackboard and Moodle - Error 423 - Instructor/Administrator
Where can I find Jenzabar training and documentation?
Mail Merge Error when using Daily Procedures in Jenzabar
Moving to Federated Apple ID
Phones and ACD Groups
Charlotte ACD Group
Charlotte Enrollment ACD Group Instructions